You should know you are in safe hands with Exeind Ghana Limited. Our products have a 48 hours free return. If your item is unused, undamaged and in its original condition and packaging with all accessories and manuals, just visit our Store, and after testing it we can exchange it or we may give you a full refund when you return it within 48 hours. If your payment was by debit/credit card, the refund will be made to the same card. If you paid by mobile money the refund will be refunded to your mobile wallet account. Payments made by cash will made by company cheque within 7 working days from our Head Office in Accra. Please note, refunds to credit/debit cards may take up to 30 days depending upon the bank it was issued by.
Exeind Ghana Limited (“Seller”) represents and warrants to the original purchaser (“Purchaser”) that all electronic and many more products (“Products”) are free from material defects, including improper or inferior workmanship, materials, and design, during the designated warranty period, and subject to the following terms and conditions, when used normally and in accordance with all operating instructions.
This warranty does not cover damage resulting from:
This warranty will also be null and void in any of the following events:
Limit of Liability
Exeind Ghana Limited limit of liability under this limited warranty shall be the actual cash value of the product at the time purchaser returns the product for repair, as determined by the price paid by the purchaser for the product less a reasonable amount of usage. Exeind Ghana Limited shall not be liable for any other losses or damages such as special, incidental, consequential, or punitive damages (including but not limited to loss of anticipated benefits or profits, loss of avings or revenue, loss of data, loss of use of the product or any associated equipment, cost of capital, cost of any substitute equipment or facilities, downtime, any costs of recovering, reprogramming, or reproducing any program or data, any failure to maintain the confidentiality of data stored on the product, the claims of any third parties, including subsequent purchasers, and injury to property, resulting from the purchase or use of the product or arising from breach of this warranty, breach of contract, negligence, strict liability, or any other legal or equitable theory, even if Exeind Ghana Limited knew of the likelihood of such damages). Exeind Ghana Limited shall not be liable for delay in rendering service under the limited warranty, or loss of use during the period that the product is being repaired.
Disclaimer Of Warranty
Exeind Ghana Limited liability under either the implied warranty of merchant-ability or fitness for a particular purpose shall be limited to the duration of the foregoing limited written warranty. Otherwise, the foregoing limited warranty is purchaser’s sole and exclusive remedy and is in lieu of all other warranties, express or implied.
While we work to ensure that product information is correct, on occasion manufacturers may alter their products. Actual product packaging and materials may contain more and/or different information than that shown on our website. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer.
Applicable Law & Jurisdiction:
These Terms and Conditions are to be interpreted and governed by the laws in force in Ghana. Each party hereby agrees to submit to the jurisdiction of the Ghanaian courts and to waive any objections based upon venue.
Installation & After Sales Service:
Advice on installation and after sales service can be obtained by contacting our After Sales Service Centre at [[email protected]] or contacting +233 30 290 5735
Open on Mon – Fri: 8am to 7pm; Closed on Saturdays and Sundays and Public Holidays. Call: +233 30 290 5735; Call: +233 20 082 8311; Whatsapp: +233 20 082 8312; E-mail: [email protected]